So this is a corporate company. So it might be different in your city. But this is from Phoenix Arizona, I am using Yelp as a forum to complain. I went to a comedy show at Stand Up Live on 8/30/2014 at City Scape in the West Garage. They allow you 3 hours of parking validation. We checked in at 9:43pm. Well the comedy show we went to started 30 minutes late, and then after the show we had to wait in a line to get out of the garage for another 30 to 45 minutes, by the time we got up to the gate, it was 1:22am and I explained that the only reason we went pass the 3 hours was due to the fact that the show started late and we had been sitting in line for over a half hour waiting to get to this gate to get out, the gentleman was rude said he didn't care, we were past the limit and had to pay. 39 minutes over and only because of the circumstances, mostly just sitting in a line waiting to get out of the garage. It was only $3. But on a matter of principal alone, this is just poor business. I would rather park on the street then give this company another dime of my money. Let this be the first boycott of Lanier Parking nationwide. The dude in the box is lucky I didn't drive my Ford Expedition thru the gate or thru his box, but I didn't want to scratch the paint on my truck...so yea he definitely lucked out.