Okay, I've cooled down a bit now. According to the website, they open at 12, but they didn't open the doors until 12:30. Strange.
I was the first customer in. While the waiter was very friendly, he had to switch b/w the kitchen and serving people. I don't blame him, but rather the owner.
Service: 1.5/5 Okay, I still gave this guy a 15% tip, but the overall service was horrible. They said they were short staffed, so I get it. But here were my issues:
a) While it's a family business, the kids should not be running around the restaurant when I enter. Granted, it was just when they opened but when my parents owned a restaurant, we were told to play in the basement and stay out of sight.
b) It took 20 minutes for my small soup to arrive. It took another 5 minutes for my entree to arrive. If the soup was going to take that long, they should have told me.
c) A non-waiter served me my soup and spilled a portion of it on the table and never cleaned it up.
d) Look at my pictures. I can't eat that without a knife without looking like a pig. I waited for about 3-4 minutes and no one came out, so I just grabbed my own knife from their cutlery shelf (slightly inside the kitchen).
Granted, they did try to serve dessert to make up for the horribly long wait, but I was in a rush. I thought worst case scenario, I'd be in and out in 40 minutes. It was like 1 hour and that was with me eating fast.
Food: 2.5/5 meh, nothing special. Found it underseasoned. Paratha was not bad.
Ambiance: 1/5 Decor is nice but all the yelling coming from the kitchen is terrible. Ruined the entire mood.
Verdict: If this were an older restaurant, I'd never come back and give them only one star, however I may come back in 1 year from now to see if they worked out the kinks and provide better service.