After waiting 4 days without hearing from Express Flooring after tearing out our kitchen, bathroom, entry way and hearth Saltillo tile I called Ray on a Sunday. He came out to our house within hours and scoped out the extent of the job, showed us samples, measured, and quoted us a price that was considerably less then Express. My wife mentioned that she'd like our master bathroom done sometime in the future and Ray suggested that doing it now while the guys were already here would save us some money. We elected to have them do the master bath too and the price was still less than Express, but to be fair, didn't include the tearout that we owed to Express.
The following day (Monday) a crew of 2 tile setters arrived before 9AM and proceeded to work until 5PM. They were back the next day and also called in a 3rd worker because the job was bigger than they anticipated. On Wednesday they completed the job and cleaned up before leaving about 1PM.
Bright and early Thursday, a crew of 3 guys arrived to do the carpeting portion of the job... family room, dining room, entry way and hallway and they were done and cleaned up by a bit after 1PM, putting the heavy furniture back before they left.
I'd recommend Ray and his crew any day of the week and twice on Sundays. If you'd like, you can message me on Facebook and I'll be happy to discuss our job.