After finishing a multi-day ride I showed up at the shop hoping to get a discarded cardboard bike box to pack my bike in to be shipped out of state. Everyone, especially the mechanic Clay, helped me out. They did not have a spare box, so they opened a bike that was to be built and gave me the shipping box. They were also cool with me spending an hour or so getting the bike ready for shipping. I really appreciate the help and comrodery for a fellow rider who just showed up out of the blue.