I have to dock a star because we've stopped here several times when they were closed but their posted hours said they should be open. In fact, that happened three times and I didn't want to try again, but today we decided to stop in. It's a really great concept, kind of like a Mediterranean chipotle. They are super concerned about food costs and therefore quite inflexible about substitutions. I can understand, although the way the bowls are structured, it's hard to avoid certain ingredients that aren't universally liked. Overall, we really enjoyed the food. everything was super flavorful, especially the eggplant.