Was referred to Nick through a friend of mine. I've never really put much thought into keeping my car clean and typically do the drive through washes. I can tell my BMW needed a good clean and wax, so I asked my car guy friend who he uses. He praised Nick to the point where I thought it was a bit much. But, he was so right. Nick spent a few hours on my car. I believe I got the level 1 detail. My car looks incredible! I see what my friend was praising him, this guy knows his stuff. So nice too, I was worried he'd be one of those car wash up sale pushers. They put me on edge. But Nick was very sweet and easy to talk to. I will definitely be a repeat.