Sabrina, tiffany were wonderful at the front desk. They were very helpful on the phone and very friendly and professional in person. Diego was the kitchen manager and gave me $4 off coupon for the buffett for my fam of 3. That was very helpful. The valet young guys were very nice and polite and very helpful. Richard from the knook kitchen was very nice and polite too when he took my phone order and when he brought my room service. I recommend this hotel.