I can't say enough nice things about the professionals at AZ Vacuums. I took my Riccar vacuum in for servicing because it was making a high-pitched squealing sound. I've had it repaired in the past at a different Riccar dealer, but AZ Vacuums is closer to my home, so I thought I'd give them a try.
I left my machine for the gentleman to diagnose the problem and I had a phone call telling me what the issue was before I'd even made it home. It turned out that a part that enables to brushes to turn had broken, causing the whir. Naturally, the didn't have the part, but assured me they could find it. After waiting only 30 minutes, I received another phone call and they had the part in hand. I was told they'd purchased the part from one of their competitors for $39.95 and that would be the sum of my bill; no pick-up charge, no labor, etc.
My vacuum was rebuilt with the fresh part and running like new the very same day and I couldn't be happier with the service I received from AZ Vacuums. I highly recommend them for any vacuum repairs or new vacuum sales.