I really wanted to like this restaurant. Especially with all the great reviews, my boyfriend and I were excited to get away from all the food on the Strip. We're from California, so restaurants like this one really have a lot to prove if they want to stick around. We came here on a Sunday night around 7pm. It was pretty empty and we were one of three tables in the restaurant. I don't know what everyone is talking about when they rave about the service - our waitress seemed pretty uninterested and like she was always in a rush, even though it wasn't busy.
There was also another waitress that was probably training - as she was taking the next table's order, they were asking her what ingredients were in the items and she didn't know, so she called out to another employee at the bar. TIP: have your servers know what ingredients are used in each menu item before you throw them out on the floor...
On to the food. This is where it all pretty much went downhill. We ordered the 2nd combo and got 1 lb. of shrimp, 1lb. of clams, 1 lb. of crawfish and 1 lb. king crab legs, all with a side of cajun fries. The cajun fries came out and they came out plain. No big deal - it was an easy fix. Then our boil bag came out - shrimp, clams, crawfish - all Smokin' Style mild. We were missing our king crab legs, which we assumed came out separately like it does at other places. We found out that the food delivered to our table was our neighbor's food... but we only figured that out after we discussed it with them. The server didn't even come over to apologize to either table - they just dropped off our king crab legs about 10 minutes later. The sauce with the crab legs was much better and was way thicker than the one with the 3 lbs of seafood.
Long story short, I really don't know how this place has a 5-star review... I'm not really a picky person either, but if you make a mistake, own up to it. And try to train your servers to be a little more on the warm and welcoming side. Next time I'm in Vegas, I would probably skip over this place and go back to one of their competitors down the street.