We decided to use Inspired LED for the under and over cabinet lighting in our kitchen renovation project. First we were overwhelmed trying to figure out which lights, what connectors and how to make it all happen. We decided to use their online live chat feature and were able to have a back-and-forth discussion with one of their employees. Not only was that employee helpful, they told us about the free design service they offer. We simply emailed our kitchen design plans and cabinet layout to them told them what we were looking for as far as lighting and they did the rest. They emailed us back a complete set of plans that included every type of light fixture, wire connector, switch and component necessary to light our kitchen. The package arrived in one day and had another set of instructions just in case we lost the plans they had emailed us. Within 30 minutes I had installed every light, made every connection and had our kitchen cabinets lit up beautifully. The only criticism I have is that their website doesn't completely explain the components and connectors you need with every option or configuration. You really need to interface with a human being to understand all of that. Finally, while I really like the under-cabinet dimmer switch, it feels a little cheap and doesn't function the way typical dimmer switch functions. It's a tiny dot of a button you have to push 1-4 times to get the desired power. It's a weird switch and should be designed better.