I'm pretty surprised by the negative reviews on here... I go here quite a bit and I've never had any major issues like the other customers are having.
Most of the time the food is fresh and tasty but there has been the occasional sandwich that was light on ketchup/mayo.
The biggest issue I've had with this location is when I ordered an Icee and they overfilled it and shoved it into my window and got it all over my car. Luckily none got in the interior but I didn't even get an apology.