Last November we bought a Yucca and bought the insurance.
Well it died this summer. We were amazed how easy it was to replace that plant with a new one of the same size. No questions asked. We had taken pics of the dying plant but the guys at Moon Valley Chandler did even ask to see them. they said pick out any tree of similar size and we'll deliver and plant it no charge. We chose a Mexican fan palm this time as they are very hardy and less likely to die. The guys were at our home first thing this morning.
They did a great job of planting the tree and cleaning up completely before they left.
I would recommend this nursery!