This hotel was beyond nice, but it gets 3/5 stars from me due to the elevators. I stayed there for an extended weekend with my boyfriend for a convention (Otakuthon 2017). It was great for the location because everything was close by! Paid extra for Valet Parking (no issues there), bell man brought up our luggage (no issue there either)... but the elevators are beyond ridiculous. From the ground floor, you take an elevator to go up to the hotel lobby! Only after that can you access your hotel (taking another elevator and there is no stairs as an option because they are all for emergency exits and they don't go up from the lobby to the hotels)... but aside from that, the room was amazing!