I used to come here all the time, this place is right by my house so it was very convenient for me. They did good work and the prices are good. I never really had anyone specific I would go with. A couple of the specialist are good and some not so good. I probably should have stuck to one tech and this place would have gotten a better review from me. I was satisfied with their work until the last 2 times I went. The first to last time I went I got sat with some new guy and he seemed to be rushed and kept hurting me. It took me a while to come back but I decided to give this place another shot since I've never had a problem before. But now the last time I went, they again sat me in the same place as before but this time there was another new guy that I had never seen. Everything seemed good even though he kept asking me personal questions and asking me about my tattoos which made me feel really uncomfortable so I kept being short with him. I knew what I wanted and I told him before he started. I always get a full color shellac color and that time I wanted a full white nail with glitter on top. When It was finally time to put the color on he grabbed some polish that didn't look like the shellac gel polish. I asked him if that was shellac gel and he said yes. Then before he put on the polish 2 ladies started talking to him in their language and they both started looking at me very ugly and would talk to him. I got even more uncomfortable and bothered so I asked the ladies what the problem was. One lady answered me really rudely and told me that the white polish would crack if they put it on. I didn't understand how it would crack if "shellac gel polish" isn't supposed to crack. I told her that was fine but the guy doing my nails didn't say that to me and again she answered me rudely and said "well he didn't know." OK that's fine that he doesn't know (since he seemed new anyway) but I really don't get what the point of being mean and rude to me was if obviously i didn't know that the white shellac nail polish was supposed to crack. Anyways I changed my color and they kept talking in their language and looking at me. Then the man doing my nails looks at me and says "see you made everyone mad now." Like are you serious right now?! Not a way to treat your customers at all! I am very disappointed and will NEVER be returning here again.