I've only been here twice but they now have a paging system, and my doc has never run more than 10 mins behind! I have some pretty complicated lower back issues, complicated by fibromyalgia and PTSD -plus the fact that I'm a thyroid cancer survivor, which really messes up your energy levels and weight... She's already addressing my PT NEEDS, helping to get me the proper meds (so I'm not so doped up I sleep 18 hours a day), and getting me a trial for a neurospinal stimulator, which should help get me off all narcotics! My LAST TWO pain offices just dispensed pills, never offered PT, and the last one dangled the aforementioned trial over my head for months but when my doc left that practice, I was no longer an ideal candidate...? Whatever...the CORE INSTITUTE works for me... I make my Appts right after lunch; maybe that's why I've been lucky?