I used them for my wedding cake and they did a fantastic job. I set up the tasting appointment (which was a small fee that goes toward a purchase) and it went perfectly. I gave them the types of cake and frosting I wanted to try in advance and on the day of my appointment they set aside an hour of time for me to try them and to consult with a chef about what I wanted the cake to look like. I ultimately choose pink champagne with buttercream frosting. At the wedding my guests couldn't stop raving about how good the cake was. I had one guest who found me just to tell me that it was the best wedding cake they had ever had. I didn't want anything fancy and used real flowers as decoration that they placed for me. They listened to what I wanted and created the exact cake I had imagined. The staff was very friendly and helpful. I won't go anywhere else for a specialty cake.