This place is awful wish I could give it no stars I took my son for his birthday with his cousins food took over a hour to get a lot of the machines were either broken or out of tickets when you asked staff for help they would make you wait 45 mins or longer at one point the staff that was servicing the machines was leading a birthday party said our issue wasn't important and she would be there after the birthday party was over my son told me it was the worst birthday ever he was crying I went to the manager with my concerns he did nothing to help asked for a district manager number and of course he didn't answer so I left a message never received a call back my family will never waste our money here again I recommend Johns incredible pizza it is a way better experience and the food we got was cold and no flavor at all