I've frequented this local coffee spot over the past months and every time it's been busy but thankfully service was swift and friendly. Always order my standard small non-fat latte and it's always steaming hot and strong. Last week my daughter and I shared their seasonal chocolate pumpkin bread which was delicious (though I must admit sharing with a 2 1/2 yr old usually means you get one bite in before they finish it). Suffice it to say we had a good time. Giving it 3 stars for consistency in staff friendliness and quality of beverages and baked goods but would happily give 5 stars if they upped the warm/cozy vibe worked in to their overall decor (sorry I hail from Seattle and I want to enjoy my coffee shop for all it's worth). Perhaps a small loveseat or more armchairs?