I have been ordering very often from them for years. I have endured the annoying telephone conversations and the occasional mistake because the food is decent enough. They have a 20.00 minimum for delivery. I usually order over 30.00 worth of food. I tip well (never below 30%). Tonight I just wanted two entrees that cost 8.95 and 9.95, a sum total of 18.90. I know the tax puts it over 20.00. She says to me, "I know you get delivery all the time. You know it is a minimum of 20.00 for delivery." She was rude about it and to be honest I was surprised since I knew it was with taxes and I've been a very loyal customer for years. I told her to add two egg rolls. She then tells me it's $28 and some change. When I ask why she says because of the delivery charge and taxes.
Apparently business is booming. Lost a customer over $1.10. Strong work...