This is the best piercing shop in Phoenix, In my option because of its wonderful piercing artist Nicola. She is a well of knowledge with amazing customer service. She made me comfortable with the piercing and walked me thou all educational steps. Shes calm and cool and even fixed two of my boyfriends piercing one was septum and the other was gauged ear the had was damaged in car accident. I have been there many times after for check up and questions about jewelry. She aways helps me get whats right for my body and will have me as customer for life.