Went through drive through. 1st window: Asked if i can give my rewards number and he looked at me like we dont have a rewards card. I then said Caniac and it jogged his memory. Still couldnt retreive it via phone #. The person was not friendly and did not say thank you. 2nd window. I asked if extra fries were in bag, she asked for receipt, it was not added in order but instead charged for 2 extra sauce . She did not try to accommodate or at least apologize with empathy. She just said that will be $1.94. No time to dispute as I was picking up lunch for my husband. This could have been an isolated incident but I just need to let Canes know!