It's.. alright. They make you feel bad if you tell them how you want your nails done. I asked for soft squares and she gave me coffin shaped, short nails. She did a half-assed job of fixing them after sighing and rolling her eyes. My friend got a "pedicure", and paid $28 for the woman to soak her feet and cut her nails. She didn't cut her cuticles, and they took so long that my friend couldn't get her nails done. Absolutely ridiculous.