Compared to the MVD on Mesa dr. this one is better. Sure it's crazy busy, but what MVD isn't? I brought a client here who had to use a walker to walk with. We stood in this line of 25+ people just to check in. After about 30 seconds a woman came to us and said she would take us immediately at her window. We came here to get a handicapped tag for their car. There was a problem with the paperwork not being properly filled out. The woman was polite and helpful assisting my client with the necessary corrections. The whole process took about 5 minutes and we had the tag. I was impressed that they show preference to people with disabilities.