Nothing fancy here -- but great service, super nice guy (Robert) helped us (my husband I went). He kept making sure we were ok and comfortable. This is NOT a dentist office. It's a simple office with chairs and the led lights attached. Yes, we spit into the same spit container, but it's designed for it. It wasn't a spittoon or a champagne bucket! I was lightened 7 shades and my husband lightened 10! We will be back for sure.