Honestly, I'm a little torn on the review for this nail salon. I decided to stop here in between Christmas shopping instead of my usual place since this is located next to Target. I did not have to wait to be seated for my gel manicure, which was nice. The selection of gel colors was small, but this did not bug me very much. The woman who did my nails was very friendly and efficient. However, my HUGE peeve was that she used a box of manicure tools with her name on it... I could see residue on the bottom of the container and I am used to places that sanitize their tools and seal them after each use. The real kicker was that after she trimmed all of my cuticles, she threw the trimmer back into box (cuticles and all). I can only hope that it gets thoroughly cleaned after! My gel manicure turned out nice, but 3 days later my thumb nail chipped. Gel manis typically last me 3-4 weeks, so I am slightly disappointed.
Overall, customer service is great. I was not overly impressed with the actual nail service that is delivered.