5 star review for this Canadian Tire. I was looking for the product I wanted yesterday at a different location - quantity on website said they had stock. When I got there - they didn't have it - and advised that it is not up to date. I asked them when the sale would go until, and he told me next Thursday. Fine, no problem, I can still make it. What was worrisome was when I asked if I ordered it online, would I still get the sale price? He said I would, but if stock does not come in, they would just refund my order. But that really wouldn't have helped as I would have wasted more time and still not received my product!
I was treated very well by this current location, when manager Andrew, helped me with my order. He fully understood what I was looking for and understood my frustration with the other location who gave me the incorrect information about the sale timeframe. Truly appreciated Andrew's assistance and quick problem solving. Would definitely choose this location over others due to the excellent service and well-informed staff. Thank you for making my day, I am now one happy customer!