Decided to write a review after today, after going to these guys for a year. These guys run a busy shop, and you might not get service with a smile at peak times or at the end of the day (I can relate), and I've heard them yelling at each other at times, but when it comes to customers, they're honest and professional. From other reviews, it looks like they even take the time to respond and admit mistakes.
So today, I called up about getting a headlamp bulb replaced that was under warranty. I lost the receipt, but Barry was able to look it up after about a minute. Barry was about to just give me a free bulb because of my continued business ("since you've already spent so much money here") when he found the record of the service anyway. I asked to get my other headlight resurfaced since I was there. They resurfaced both (really just touching up the other), and charged exactly $0.00 on that other headlamp. Yep, free replacement bulb. No charge for hourly labor. And they shuttled me home while I waited on the work to get done. I mean, perks like this aren't set in stone, except maybe the shuttle, and I'm not going to expect this every time, but hey, it was a good thing. Headlights look plenty clear to me, and though Anthony did recommend I consider replacing them both, he didn't press the issue when I said I had to think about it.