From start to finish, this company rocks! The staff is very nice to work with and they were thorough in helping me figure out which exact product would suit our needs since our 16-yr-old surprised us by asking for a bounce house to begin with. We thought this was a product that was only for little kids! Slide & Bounce Around told us that teens rent these all the time and which bounce house would be perfect for our sweet 16 bday party needs. And it was. All was perfect from start to finish. I highly recommend Slide & Bounce Around and will use them again for sure!