Well,
Two days ago I awoke to my back window shattered, and a large hole in the bottom corner after the micro burst hit! Woohoo! I initially called another glass company in the valley. After having my appointment yesterday postponed for absurd reasons, and an even worse situation today I said enough. I found Auto Glass Perfection on Yelp, and I'm glad I did!
I called at around 10:30 this morning, and really had no expectations that they'd be able to make it out today. I spoke to Talitha who was absolutely fantastic to work with. She expressed it was likely the service would be done tomorrow, but when I explained the issues I was having & the fact my back window completely shattered into my vehicle she stated she'd make a few calls and get with me in 10 minutes. Talitha called back 5 minutes later stating they would be able to come out TODAY between 2:00-4:00pm. I was thrilled that someone would take that extra step to help someone.
The technician that replaced my back window was Jack. He was punctual, extremely friend, and done in 15 minutes. He took my credit card on the spot, gave me a receipt, and we were both on our way.
Flawless process from start to finish. Thank you for being courteous, efficient, lightning fast, and caring for the customer.
I sure hope I have no need to use your service anytime soon, but my family will be back with any future auto glass needs.