My therapist was great but this business practices of this company sucks. They don't tell you if your visits aren't 100% covered and to bypass that you are told you've signed an agreement to pay what insurance doesn't. For me, that ended up being $248/week!! I've never had a business charge me what insurance didn't pay. Usually, at least decent companies just accept the insurance payment. If they had said at the beginning because THEY KNEW at my first appt what insurance was capping amount of visit, I wouldn't have gone. Instead they hide behind you signing their agreement full well knowing you have to pay. Make sure you know before beginning if your insurance covers you or you'll get a $700 Bill for one month like Me! Not happy at all