Minus the pigeons, this is a great place to live. The office staff is helpful when you need them, just don't make any outrageous requests. Maintenance typically fixes things within 3 days, quicker if it involves water or electricity. And the pools, well the pools are amazing, though the main pool has been closed every time it starts to get warm outside. My only true complaint is that as a tenant I can't use the swimming pool in the summer, due to some unknown construction (though nothing has happened yet in the past two weeks) and that it has been closed for more than half the time I have been a tenant here. The point of having a pool, is to use it in the summer when it's 120* out, not just to look at it as it collects leaves and dust from the storms.