Its fast food pizza not a lot of expectations. We got our food delivered. We even got someone elses pizza. These guys has the seeds to call and leave a message to call back. If it was about the pizza you weren't getting it back. No way do you take a pizza from one house to another because you messed up. Hopefully the other guy got his free. We didn't need the extra pizza so we gave it to a homeless guy. So meh I've experienced better. Its called non chain pizza places that you pay an extra couple bucks for and get quality not tomato paste on cardboard.