For what I expected, this place went above and beyond. Came here Christmas Eve so I already expected crowds and probably a lack of service due to that, but I found the opposite. Here's a few Pro's and Cons.
Pro: 1. Great mom and pop style service, they feel warm and welcoming and are ready to serve without hesitation.
2. Management seems on top of it and double check that your service/food is great.
3. Never had an empty glass.
4. Steaks are OUTSTANDING! Unlike chain restaurants, the meat seems high quality and very well cooked. Top Sirloin was my favorite and had the tenderness of a filet with great taste (I begged for the recipe of the beer butter they put in it)
5. Good amount of options, not just steaks, and menu is well organized.
6. Did I forget to mention that the steaks were GREAT? I would go here over the Keg.
Now to the cons, while this place is impressive, here's a few side notes:
1. Atmosphere feels.. Cheap. While yes you're there for the food, I think some warmer colors will make it more comfortable.
2. May need a flashlight to see menus, I have good eyes but family members reached for their phones.
3. This is Arizona so I can't expect the best and most fresh seafood like the meats, but crab was a wee bit fishy (fresh usually doesn't have any of that taste to it).
4. For a table of 5, took a lengthy amount of time to get the main entree. However, I would wait twice that for the good tasting food!
5. On crowded nights, gets a bit noisy!
So over all I will be returning here and making it my new choice steakhouse. I'm very curious how the filets are since the sirloin was as tender as a filet from the Keg. Texas Roadhouse doesn't stand a chance (too salty) and the price point makes it better than higher end steakhouses. 5 star and I'll update next meal I try.