We come here a lot and we stopped by tonight for a birthday dinner for my wife and I. We decided to dine in and take advantage of our free bday pizza coupon. We had to wait as they were getting a table ready which is no big deal; this is where it went wrong. We sat down and the table was still covered in crumbs from the last table, a plate was dirty, then our sever came over.
She took our drunk order and remove the plate, no apology, no big deal. When she brought the drinks back and took our order she gave a bit of an attitude. Then she got a larger table and we almost never saw her after that, but could hear her schmoozing it up with them. When she finally came back I asked if I could have a beer and a new water as my glass had something in it. She took the glass and again no apology. 10 minutes a later I got my beer which I could see was at the bar waiting and she took numerous drinks from there to her other tables. The beer was like warm at best.
We ordered 2 large pizzas which came at completely different times and delivered by two different people. The pizza, however, was amazing as usual.
We asked for our remaining pizza to go, our server stacked the two pizza tins on top of one another smashing one pizza, and then placing dirty dishes on top of the other pizza. If I hadn't seen it with my own eyes I wouldn't have believed it. We didn't take the leftovers. Despite my suggestions my wife did leave a tip.
From now on we will only be getting pizza to go because of this, hopefully anomaly, terrible service. We were so disappointed as we usually get amazing service every time we go.