Service is A+.
Decor is cool. Food choices at 11 am are spot on and varied. I really want the Cadillac sandwich. There is plentiful fresh fruit as well as a couple of yummy yogurt and granola offerings for us calorie counters.
I picked up a skim milk latte and a mocha, my latte was just the right temperature when it was served up. Which meant I got to enjoy it right away. The milk was unsurprisingly, perfectly warmed and tasted perfect.
The mocha apparently was good. Not too chocolaty, which he wasn't thrilled about, but is my preference.
At the end of the day, it's a chain, the staff are A+, the offerings are yummy and mainstream. The place is a bit souless, but much more convenient then mabels and the Mexican coffee joint in terms of layout etc for a quick pick up or a sit down and use the lap top for a couple hours.
My suggestion are go for a quick snack and coffee during the day, or stick around and enjoy the nifty seating and supreme milk choices(I think 10 varieties), but don't expect over priced but mind blowing quiche or a heart attack strength coffee.
In a neighbourhood that loves it's mom and pop, artisanal, local, small batch items it will be a nice thing to have something a little more laid back like this I suppose.