This Cora's was darn near identical to every other Cora's I've been to: absolutely packed on a Sunday morning. The wait time was reasonable, at fifteen minutes and the food delivery time was also reasonable.
We had a very friendly server, however our coffee cups made it to empty pretty darn quickly and then stayed there, bottomed out, for awhile.
The calibre of the coffee, for a place that does breakfast, is pretty lacklustre. I mean, surely there is a wealth of knowledge available from the myriad of coffee roasters and coffee shops in the Northern Hemisphere... plus, you know, the Southern Hemisphere, where they grow the stuff. Now we're up to a globe's worth of available knowledge.
I can understand the trade-off between durable, small catering coffee mugs not being shattered and only holding so much coffee, so as not to waste any, but coffee is pretty darn cheap. Coffee was something like $2.75 a cup and you've got to figure that most of that pricing is to recover costs from labour, not from the coffee, creamer or sugar. It may work to trick your wait staff into being attentive, except when that backfires, as it did in this case, and your clientele doesn't like it when someone interrupts the caffeine IV supply.
My suggestions: more staff, larger coffee mugs, or beverage-patrollers for the super-busy shifts, whose only responsibility is to produce and serve more beverages.