We waited an hour for a table with a 9pm reservation. The bar tenders almost made up for it but we waited an hour for a table.
When we arrived at 8:50pm for a 9pm the hostess said it would be 10 minutes as a table was just closing their tab and they would clean up the table and have it ready for us in time for our reservation. Then I saw her give the table to someone else.
When we asked her, she lied to us and said they also had a reservation but then there was not another table available for an hour. If you make a mistake just apologize and give us the option to dine with you another time or dine at the bar.
The food is pretty good but not worth waiting that long.
They also ran out of Sapporo in all sizes.