Disgust is a polite description of our service tonight. Came in for a happy hour special only to be charged happy hour for my beer and not my appetizer. Once this was brought to the servers attention he adamantly stated that we came in after happy hour. Really? But you charged us happy hour price for the beer but NOT the appetizer? When the error was brought to the servers attention he brushed my husband off and stated he will be with him. He then sent the manager over whom apologized and stated he would rectify the discrepancy by voiding the transaction and recharging us. Ah no! If you can't properly charge us the first time what makes you think we will entrust you to make multiple transactions? I suggested they simply refund us the difference in cash to resolve the issue without the risk of any additional errors. The manager refused and stated this was our only option. No additional offer nothing! No apology from the server! Wow geez great customer service and resolution skills management! Thanks for attempting to redirect your mistake on your customer by making them feel as though they created the error! I will be contacting the owner to make them fully aware that there needs to be some additional training in customer service/problem resolution. They used to be one of my favorite neighborhood restaurants now I've been discouraged from returning.