Excellent customer service!!! Went in today to find a fish for my daughter, all she wanted for christmas was her very own fish so after researching for weeks we went in with a couple ideas. We ended up getting assistance from Dan the manager who was so polite & helpful with my 11 year old daughter. Listened to her her ideas then gave us his thoughts on the best type of fish & set-up. Walked us through everything from picking the fish, picking a tank, everything needed for setup, explained to her how to clean it & even how to care for her new fish (feeding & such). My favorite thing was that he didnt just tell her what she needed to do, but also explained why. For example, showed the proper amount of food but also explained exactly why it should only be that much. Also told her if she had any questions later she could call him at the store & ask. 30 minutes later & my daughter walked out with a grin from ear to ear with her new Betta & tank in hand :-) If you need any fish equipment or a new fish, I definitely recommend going to check them out! We drove all the way from surprise & would make the trip again if we decide to get another fish :-)