I am a returning customer of this location and all of the girls I have met are really nice. I get my 6 facials a year and love it, even though sometimes it's a hit or miss with the relaxation experience that's supposed to come with it.
I've never had an issue with customer service, just the opposite as they call whenever something I mentioned or wanted comes in, I am greeted by name or given a friendly welcome if I don't know them and love their products.
Now to figure out what I should use my points on....