The waiting time for just drinks was ridiculous, plus they had to come back and ask again what our drinks were because they forgot . I had ordered the appetizer sampler ( chicken fingers, chips and queso, onion rings). Everything was so greasy I didn't even eat it . They chicken tasted like rubber and the chips were soggy because of the amount of grease . I had complained about the chicken and the woman serving us had said she would take it off our order . She gives me the check with the chicken still on it . I then proceeded to tell her again what the issue was . She acted like it was her first time hearing the complaint . She then took the receipt and took off for about 10 minutes . Comes back and hands me the same receipt !!! I go up to the cashier and my luck she's the cashier ad well LOL. She still had no clue what I was talking about and didn't do a thing about how gross the food was . No discount, no taking something off of the price , NOTHING. Needless to say no tip was given and I won't be bringing my presence here again .