I was skeptical about taking my phone to this business and my skepticism proved to be right. I called in advance to ascertain if my phone could be repaired and was told that it could be and given a price. Upon arriving at the location, the technician that waited on me looked at the phone, and I do mean just looked at it, disappeared behind a door and then return and informed me that the phone could not be fixed because parts were hard to find. I needed the charging port replaced. His suggestion was to buy an external battery charger and an extra battery and keep switching them out. Of course I rejected his suggestion and call Cell Phone Repair in Independence OH. They ordered the part and repaired my phone quickly and professionally (Approx 4 days from start to finish). Look past the hype and the scrubs and take your phone to real technicians. Cell Phone Repair. Look them up. Unless you just need your screen replaced.