First off I would like to say if I could rate them no stars I definitely would. I went in today and the first thing I saw was a line out the door and an angry customers saying they have been there since 11 AM (it was almost 4pm when I arrived), I went in to have a fairly new tire patched because there was a nail in it (NOT IN THE SIDE WALL). I told the technician specifically not to touch my tire if they couldn't replace it, I told them not to put the spare on and leave it alone if they cannot repair it. While I was there we discussed tires for my other vehicle, we agreed and were going to pick up the vehicle with the nail and drop the other off to get a new set. I arrived back there approximately 1 hour later to swap vehicles. The technician hurried along and gave me my keys to the car I was picking up, I saw something on the paperwork in his hand that said something about a "spare" so I decided to go out and take a look. When I went out they had my F****** spare on my car, they did the exact opposite of what I asked. The guy said he was sorry and told them not to do that and that he would have it fixed. I went back in and some fat rude old guy came out and told me he could "order my tire", shocking! I bet he can, but here's the deal, I don't need a new tire, all I need is a damn patch. I was going to give them my business but after that I got my keys to both vehicles and left. I will NEVER do business with them again. I understand that they are "liable" after taking the tire off, but if they would have examined the tire on the lift prior to taking it off they could have determined that and simply said they wouldn't patch it. I probably would have even bought the tire there and waited a week for it to come in. I would have definitely got the other set there, but after that; never again. Oh and by the way the lady that had been there since 11am, was still there, the only thing they offered her was dinner for her inconvenience. Stay away from discount they try and rip you off every chance they get.