I'm a bit torn in scoring here so I'm just going to list some positives/negatives.
Positives
1. There are few other nail/spa pedicure/waxing places in the area. (Though one is going in just down the street.)
2. Their prices are less than some places I've been in more competitive parts of town.
3. It looks very clean
4. While I hear the typical "talking" to each other, I don't hear so much that sounds like they are actively making fun of the clients, which is a nice change.
Negatives
1. Because there is nothing else in the area, I've had to wait a few times - though even this isn't too bad.
2. This is really my #1 and main problem with them. Man - I almost hate to say this, but speaking a certain level of English is pretty important when you are trying to explain things like, "That tingles more than normal" or even to ask for certain services. It took 3 people to understand the first time I wanted a "brow wax" - and it's listed on a sign in the front window. Then - on my 3rd Brow wax there, English took on a stronger meaning. I explained to the girl how I wanted it, "Thick, very thick", even using my fingers to show BIG in case there was a question as she also had to get someone else to understand why I was there. She said, "Yes. Yes. I understand. Yes." I ended up with thin, very thin. She offered to take more off it it would make me happier. These are important distinctions. I felt a bit like an alien.
So while I won't be going there again for awhile, it's not a bad place at all. Just make sure the person helping you is TOTALLY clear on what you want and I'm sure you'll be fine.