They can't make a cup of coffee to save their lives. 4 strikes on one ice coffee. Asked for coffee not a cup of cream or sugar water. Coffee sweetened with cream. Coffee is the main ingredient not the other way around. Not the first time this has happened. Ordered a latte here received a cup of hot milk. They forgot the expresso all together. Next time I changed it up and ask for a coffee black. They gave it to me with cream and sugar.