Today we went to this store to buy a mattress for our guest room. We researched first on the internet (of course!) and went here because of the great reviews. We met the manager, Lisa. She is AWESOME! There is a reason for using caps and "shouting" because her customer service is over and above! We got an incredible deal, made our purchase and we feel very good about our purchase. We bought a Simmons Beauty Rest (I almost feel like we stole it, the price was so good!) and a frame and headboard. If you want a pleasant experience and a great deal, go see Lisa. We did!