Today was my birthday. We had a quiet table at the end of the lunch shift. Our server, Shelly S, was especially attentive and upbeat. The steak salad I ordered was perfect; my husband thought his Cobb salad was the best he has tasted. Sullivan's is a special occasion restaurant - Shelley even took a photograph for remembrance of the day. She brought the framed photo to our table, inscribed with her words "sending love and light your way." How special is that? Yes, incredible personalized service. We highly recommend Sullivan's Steakhouse in Charlotte, North Carolina.