My husband and I have been to several steakhouses in the area. Tonight was our fifth experience at Bobby Q's. I ordered my steak black and blue which is seared on the outside and rare on the center and when it came to my table it was grilled. When the manager Tracy came by to check on our dining experience we were able to tell her that my steak was not the way I wanted it. Tracy immediately offered to make me a brand-new steak. Less than 10 minutes later I had a perfect black and blue ribeye delivered to my table with two side dishes that i had ordered. Tracy removed the steak i didn't want and apologised for the inconvenience. Not only was our service awesome the bartenders at Bobby Q's are some of the best in the valley. The service we get at the bar is always above and beyond what we expect. My husband and I already enjoyed dining at Bobby Q's but from now on we won't go to any other steak house because of how well we are treated.