DO NOT go to them. i am a real person and never have written any review. but i feel i have to write one for them. Last Wednesday i was schedule between 5pm to 8pm to install DISH, i waited at home until 5:30pm and the install guy cancelled on me because he though it was too late for him, Thursday i was rescheduled to a different guy at 5pm, the guy did not show up until 7pm, he came in with the wrong receiver due to the office messed up the order paper. Friday, the guys came in late again at 7pm and kept me waiting on Friday night for another 2+ hours. He finished the installation and found out the "hit" cannot be sent thru. He promised to come back again during the weekend to fix it, but he never did. i called his cell phone several times, no answer. i left voice mail, no reply too. He even left the cable box open and screws all over the place, and he never came back as he promised to finish the job. He disconnected my original COX internet connection, so i do not have any internet to use and i have to wait until centralink to mail the modern to me in 7 to 14 days !! They will not say anything until i found out the internet problem. I had to keep calling the office, and most of time no one answers.
They did not give me any official paper work about the price and break-downs. After they activiate my DISH service, they said i cannot cancel any more. It means I have to go with them in order not have the termination fee. no matter how i am NOT happy with their service. I did not feel i was cared as a customer and being neglected.
If you want to avoid trouble and frastration, stay away from this company. WORST experience EVER !