My family and I went here today for my nephews party. This place is not family friendly. They separate jumpers based on age, which is good for safety, but they do not account for siblings of different ages who want to jump together or a 3 year old who will not jump without his mama there to jump with him. I had my kids in 3 different zones because we weren't allowed to jump together and when I asked all they said was, "sorry, you can't do that." Maybe there aren't many parents who want to play with their kids or siblings who want to play together. I don't know but I do know that we won't go back!